At JM E-Bikes, we proudly offer worldwide free shipping on all electric dirt bikes. We are committed to delivering your premium bike safely and efficiently, no matter where you are in the world.
Worldwide Free Shipping
- We cover the cost of international freight shipping on all orders.
- Shipping is free to virtually every country worldwide.
- Your bike will be securely palletized and protected for long-distance transit.
Order Processing Time
- Most orders are processed within 1–5 business days after payment confirmation.
- International orders may require additional preparation time (up to 7 business days in some cases).
- You will receive an order confirmation email once your order is placed.
Shipping Method
- All bikes are shipped via professional international freight carriers.
- Most bikes arrive 99% assembled — only minor assembly (handlebars, seat, etc.) is typically required.
- Bikes are securely crated or palletized for safe worldwide transport.
Estimated Delivery Times
Delivery times vary depending on your country and location:
| Destination | Estimated Delivery Time |
|---|---|
| United States (Lower 48) | 5–12 business days |
| Canada & Mexico | 7–15 business days |
| Europe | 10–20 business days |
| Australia & New Zealand | 12–25 business days |
| Asia, South America, Africa | 15–30+ business days |
These are estimates only. Actual delivery times may vary due to customs processing, local holidays, or remote locations.
Tracking & Delivery
- You will receive tracking information via email once your order ships.
- For international shipments, the freight carrier or local delivery partner will contact you to arrange delivery.
- A signature is usually required upon delivery.
- An adult must be present to accept the shipment.
International Orders – Duties, Taxes & Customs
- Free shipping covers the international freight cost only.
- You are responsible for all import duties, taxes, VAT, customs brokerage fees, and any local delivery charges in your country.
- These fees are not included in the product price or shipping and are collected by your local customs authority.
- We recommend checking with your local customs office before ordering to understand potential costs.
- JM E-Bikes is not responsible for any customs delays, fees, or seizure of goods due to local regulations.
What to Expect on Delivery Day
- Inspect the packaging and bike thoroughly before signing for the delivery.
- Note any visible damage on the delivery receipt and take photos immediately.
- If the bike arrives damaged, contact us right away at sales@jmebikes-us.com with photos and your order number.
Damaged or Lost Shipments
We take great care in packaging every bike. In the rare case of damage during transit:
- Document everything with photos.
- Note the damage on the delivery paperwork.
- Email us immediately at sales@jmebikes-us.com.
We will work with the carrier to resolve the issue quickly.
Address Accuracy
Please ensure your shipping address is complete and correct, including postal code and phone number. We are not responsible for delays or extra costs caused by incorrect address information.
Questions?
Our team is here to help with any shipping questions.
Email: sales@jmebikes-us.com